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Appointments

Booking & Cancellation Policy

At Pejah, every appointment is reserved exclusively for you. Many of our braiding services require several hours of dedicated attention, so we ask that appointments be booked thoughtfully and that clients arrive on time. These policies help us provide a calm, organized experience, respect the time of every client and every braider, and ensure the quality of care you deserve.

Booking Your Appointment

Request your appointment online through our booking form or by contacting the salon directly. Once we review your request and receive any required deposit, we’ll confirm your appointment.

To help us prepare for your visit, please include your desired style, preferred length, and reference photos whenever possible. This allows us to provide an accurate time estimate and service quote before your appointment.

Deposits

A deposit is required to reserve your appointment and is applied toward your final service total. Because many of our services require several hours of dedicated time, deposits help us schedule each appointment fairly and prepare for your visit.

  • Under $100 — $25 deposit
  • $100-$249 — $50 deposit
  • $250-$399 — $75 deposit
  • $400 and above — $100 deposit

If you reschedule with at least 48 hours' notice, your deposit can be transferred to one new appointment date.

Cancellation & Rescheduling

We understand that plans can change. If you need to cancel or reschedule your appointment, please let us know as soon as possible. Advance notice allows us to offer your appointment time to another client and keeps our schedule running smoothly for everyone.

  • 48+ hours' notice: Your deposit will be transferred to one new appointment date.
  • Less than 48 hours' notice: Your deposit is forfeited.
  • Same-day cancellations or missed appointments: Your deposit is forfeited, and a new deposit may be required to book another appointment.
  • Rescheduling: One reschedule is included with at least 48 hours' notice. Additional reschedules may require a new deposit.

No-Shows

If you miss your appointment without notice, your deposit will be forfeited. Future appointments may require a higher deposit or full prepayment.

Late Arrival

If you arrive more than 15 minutes late, your appointment may need to be shortened, rescheduled, or canceled so we can remain on schedule for other clients.

Final Pricing

The prices listed on our website are estimates. Your final price depends on factors such as your hair length, hair density, braid size, desired style, added hair, and the time required to complete your service.

If your final price is different from the estimate, we'll discuss it with you before we begin. The remaining balance is due at the end of your appointment.

How to Cancel or Reschedule

If you need to cancel or reschedule your appointment, please contact us as soon as possible by phone, text, WhatsApp, or our contact form. Include your name and appointment date so we can update your booking quickly.

Deposit Summary

A deposit is required to reserve your appointment and is applied toward your final service total.

Under $100

$25

$100-$249

$50

$250-$399

$75

$400 and above

$100

Need to change your appointment?

3115 South Cooper Street #120, Arlington, TX 76015

Call or text +1 (469) 434-7776

By booking with Pejah Braiding, you agree to this policy. See also our services & pricing page for deposit details.